Shop with confidence with our Delivery Protection Guarantee. If your item is lost in transit or arrives damaged, we will send you a replacement.

Please refer to our Delivery Protection Guarantee for more information including terms and conditions.

VIC:  3-8 (business days)

NSW | ACT | QLD | SA:  5-10

WA | NT | TAS:  7-14

We know the importance of getting your order delivered as soon as possible, so we prioritise the dispatch of all orders within 1-3 business days from when your order was placed.

Once dispatched, you will receive an email with your shipping tracking information to track the progress of your delivery.

We offer Free Delivery on 150+ Items Australia-wide which can be found here

We offer Free Delivery on 150+ Items Australia-wide which can be found here

We also offer Free Delivery on additional products to selected locations, otherwise we offer discounted shipping rates which are calculated at checkout.

All products are delivered from Australian-based warehouses. We ship most of our items from Melbourne, VIC and ship some of our products from QLD & NSW.

To ensure orders are delivered to our customers as fast and as safely as possible, we use trusted national couriers such as; AusPost, TGE, Aramex, CourierPlease and others.

The courier used will be confirmed when you receive your shipping tracking information.

Unfortunately we do not have an express delivery service at this time.

As we use third-party couriers, we’re unable to arrange delivery on a specific day or time.

Once your order has been dispatched, you may be able to request specific delivery instructions directly with your courier (at the couriers discretion).

You will receive an automated email as soon as your order has been dispatched, within 1-3 business days from when your order was placed.

Once your order has been dispatched, you can track your delivery here

If you miss your delivery, the courier may leave your items if there is a safe place to do so. If not, you will be notified of additional delivery or collection options.

Please contact us for help

Unfortunately we do not have a pickup option at this time.

We ship within Australia only and cannot ship internationally at this time.

Please refer to our Returns & Refunds Policy for more information.

We understand that sometimes you may change your mind and want to cancel, return or exchange your items.

We offer a 7-Day Change of Mind return or exchange effective from the day your order is delivered.

Please refer to our Returns & Refunds Policy for more information.

Return shipping fees can vary depending on your location, so a return quote will be provided when a return is requested.

To request a Change of Mind return or exchange, please submit this via our Return Request Form.

All items returned must be unopened, unused and in their original condition and packaging with all parts, accessories and manuals.

All approved returns need to be returned by post and cannot be dropped off at the warehouse.

Yes, if your return is approved. Simply request this when completing the return request and we will guide you through the process.

Once the returned items have been received and inspected, and have met the conditions, a full refund less any applicable fees will be processed via your original payment method within 1-3 business days.

We have over 600 5-star reviews from our happy customers, check them out here

Find the perfect bar stool in seconds using our Bar Stool Finder here

Please contact us if you still need some help.

Check out our help guide here

Many of our bar stools do come in a prepackaged set of 2 or 4, and may not be sold individually.

Check out our collection that is sold individually here

Polyurethane leather, often referred to as PU Leather, is artificial leather designed to imitate genuine leather but manufactured using synthetic materials. PU Leather is much more affordable than genuine leather.

Yes. At Bar Stool Home we want you to feel confident with your purchase, so all of our products come with a 12-Month Warranty for manufacturers faults and defects.

Selected products come with a 5-Year Structural Warranty which is noted on the applicable product page.

Please refer to our Returns and Refunds Policy for full terms and conditions.

Please report the issue via our contact us page

We accept all major credit cards, PayPal and Afterpay.

Yes, please find more information and FAQs about Afterpay here

After you place your order, you will receive an order confirmation email that confirms we have received your order and payment.

If you have not received an order confirmation, please contact us for help.

If your order has not been processed for dispatch, we can make changes to your order.

Please contact us for help.

If your order has not been processed for dispatch, we can make changes to your delivery address.

Please contact us for help.

If your order has not been processed for dispatch, we can cancel and refund your order.

Please contact us for help.

Our head office is based in Melbourne, VIC and all orders are shipped from Australian warehouses.

To help keep prices as low as possible, we are exclusively online and do not have a showroom.

We have over 600 5-star reviews from happy customers who have purchased from us online, check them out here

Please get in touch via our contact us page

Yes, you can call us and speak with one of our friendly team members.

1300 137 637

Mon-Fri, 9am to 5pm (AEST)